Eliminate Silos - Cross-Training Employees Across Your Lab

We’ve all been there (or daydreamed about) being on a beautiful beach in the Caribbean, sun shining, family having fun, being about to catch the nap of a lifetime and… your work phone rings because someone at the office has a question that only you can answer.

Do you hop on a plane back to civilization and save the day? No you don’t; not if you have Omnant. Our platform provides easy-to-use tools that promote cross-trained staff so they’re empowered to answer a wide range of daily questions about your CMT inspections and testing lab. And helping you to enjoy your well-deserved time off, of course!

Breaking Free from Single-Person Dependencies

Have you ever asked yourself, “What would I do if so-and-so wasn’t available to help our team?" How about one of these questions:

  • If our scheduler is on vacation or out in the field, who else can understand the scheduling spreadsheet?
  • Who knows which reports have been sent to the clients already?
  • Have all the cylinders been picked up from the field?
  • Where and which one is the latest version of the project specification spreadsheet?
  • My field inspector is at the jobsite and needs calibration papers for his equipment, where are those? Who has them?

What really slows you down is being able to access the information or the documents – and it delays you getting an answer back to your customers, and consquently, slows down your business.

Today, the answer to all the above questions is simple: Omnant.

How does Omnant help create cross-trained staff and more efficient operations?

Simply put, we help create a more capable team. Every successful testing laboratory needs efficient systems that empower team members to access information independently and work confidently. Omnant's comprehensive platform provides the tools and accessibility your staff needs to handle daily operations seamlessly. Here's how our integrated solution supports your team's growth and efficiency:

  • Scheduling with access to information on-the-go: Omnant provides an all-in-one space where the schedule is consistently formatted and clear. Technicians can see their schedule including links to maps and relevant documents they might need to refer to on-site from a phone or tablet, making it easy to see where they need to be and when. No more calling a dispatcher to check a document on their computer!
  • Project Management without repetitive data entry: Our workflows ensure client and project information is always accessible and automatically reproduced by the system rather than re-typed by someone. No more typos or mistakes in addresses, site contacts, or project specifications.
  • Field Inspection Reports: All reports are submitted by the field personnel using Omnant, reviewed and submitted to the client by your project managers and you can easily identify the status of each report. No more wondering what the status of a field report is or if someone has had a chance to review it.
  • Equipment tracking details at your fingertips: Similarly, Omnant is capable of tracking the status of your equipment and calibrations. If the field personnel need the calibration documentation while on the jobsite, they can log in on their phone or tablet and easily download it. No more calling to check equipment status or documentation.

Omnant frees your project and lab information from being kept in silos. Our intuitive and easy-to-use software allows you to create a team that is well-versed in everything they need to know to do their job successfully.

Cross-Training Benefits: Your Path to Laboratory Excellence

Modern testing laboratories can't afford to rely on tribal knowledge or isolated expertise. By implementing systematic cross-training supported by end-to-end digital tools, you create a more resilient and responsive organization. Here's how proper cross-training revolutionizes your operations:

  • Faster responses to your clients: Cross training your team increases your business reliability, decreases response times, and amplifies productivity.
  • Keep up with fast-moving projects: Leave behind the days of using spreadsheets for scheduling and tracking equipment. Today’s project move at a faster rate than a spreadsheet can handle.
  • A more efficient team: With Omnant helping eliminate silos, you can improve your team’s efficiency instead of having them hunt down the answers. This allows more time for training, laboratory upkeep, and other tasks.
  • More clarity and reliability: When it comes to serving your clients, guessing and scrambling are not the actions you want to take. You don’t want someone guessing at an answer because it is easier or faster to provide a guess than the facts. We connect all of the information your team needs in one comprehensive system.

With Omnant in place, you can enjoy your time off knowing that your team is cross-trained and capable. Your team has access to the information they need when they need it, and clients will be taken care of.

Schedule your demo today and see how you can enjoy your vacation by cross training your team using Omnant!

Category

Personnel, Certifications

Tags

cross-training & team collaboration lab management workflow optimization

Share this Post:

Start streamlining your inspection and CMT testing processes with Omnant's integrated solution. Contact us today to learn how our software can support your goals for operational excellence.